This Privacy Policy describes how Axiomatech (operated through the domain axiomatechcoi.com) collects, uses, stores, and protects the personal data of users who interact with our website and services. This policy is issued in compliance with Colombian Law 1581 of 2012 (Statutory Law on Personal Data Protection), Regulatory Decree 1377 of 2013, and applicable guidelines from the Superintendencia de Industria y Comercio (SIC) of Colombia.
1. Data Controller
The data controller responsible for the processing of your personal data is:
Axiomatech
Br. Urb. Los Corales, Bahía, Cartagena de Indias, Bolívar, Colombia
Email: info@axiomatechcoi.com
Phone: +57 301 711 1003
Website: axiomatechcoi.com
2. Data We Collect
We collect personal data only when you voluntarily provide it through our contact form or when it is generated automatically through your use of our website. The categories of data we may collect include:
Data you provide directly:
- Full name
- Email address
- Phone number
- Message content submitted through our contact form
Data collected automatically:
- IP address and approximate geographic location
- Browser type and version
- Device type and operating system
- Pages visited and time spent on the site
- Referring URL
- Cookie identifiers (see our Cookie Policy)
We do not collect sensitive personal data as defined under Colombian Law 1581 of 2012, such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data.
3. Legal Basis for Processing
Under Colombian Law 1581 of 2012, we process your personal data on the following legal bases:
- Consent: When you submit the contact form, you provide explicit consent to the processing of your data for the purposes described in this policy. You may withdraw consent at any time by contacting us.
- Legitimate interest: For the operation and improvement of our website, including security monitoring and analytics, where such interests do not override your fundamental rights.
- Legal obligation: Where required to comply with applicable Colombian law or regulatory requirements.
4. Purposes of Processing
Your personal data is processed for the following specific purposes:
- To respond to inquiries submitted through our contact form
- To provide information about our educational programs and services
- To improve the functionality and content of our website based on usage patterns
- To comply with legal and regulatory obligations applicable in Colombia
- To maintain records as required by applicable law
We do not use your personal data for automated decision-making or profiling that produces legal effects or similarly significant impacts.
5. Data Sharing
Axiomatech does not sell, rent, or trade your personal data to third parties. We may share your data only in the following limited circumstances:
- Service providers: Third-party technology providers who assist in operating our website (such as hosting providers and analytics services) under data processing agreements that require them to protect your data.
- Legal requirements: When disclosure is required by Colombian law, court order, or governmental authority, including the Superintendencia de Industria y Comercio.
- Protection of rights: When necessary to protect the rights, property, or safety of Axiomatech, its users, or others.
Any third-party service providers who process data on our behalf are required to maintain appropriate technical and organizational security measures.
6. Data Retention
We retain personal data for no longer than is necessary for the purposes for which it was collected, or as required by applicable law. Specifically:
- Contact form submissions are retained for a period of up to two years from the date of submission, unless a longer retention period is required by law.
- Automatically collected website analytics data is retained in aggregated or anonymized form after 14 months.
- Cookie data is retained for the periods specified in our Cookie Policy.
After the applicable retention period, personal data is securely deleted or anonymized.
7. Your Rights
Under Colombian Law 1581 of 2012, you have the following rights with respect to your personal data:
- Right of access (consulta): You may request information about the personal data we hold about you and the purposes for which it is being processed.
- Right to rectification (corrección): You may request that inaccurate or incomplete personal data be corrected or updated.
- Right to deletion (supresión): You may request that your personal data be deleted when it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
- Right to revoke consent: You may withdraw your consent to data processing at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.
- Right to complain: You have the right to file a complaint (queja) with the Superintendencia de Industria y Comercio (SIC) if you believe your data protection rights have been violated. The SIC can be contacted at www.sic.gov.co.
To exercise any of these rights, please contact us at info@axiomatechcoi.com. We will respond to your request within the timeframes established by Colombian law (generally 10 business days for consultations and 15 business days for claims).
8. International Transfers
Your personal data may be processed on servers located outside Colombia where our technology service providers operate. Any such international transfer of data is conducted in accordance with the requirements of Colombian Law 1581 of 2012 and the guidelines of the SIC, including ensuring that recipients provide an adequate level of data protection or that appropriate safeguards are in place.
9. Minors
Our website and contact form are not directed at children under the age of 14. We do not knowingly collect personal data from children under 14 without verifiable parental or guardian consent, as required under Colombian law. If we become aware that we have collected data from a minor under 14 without appropriate consent, we will take steps to delete that information promptly. If you believe we may have collected data from a minor, please contact us at info@axiomatechcoi.com.
10. Security Measures
Axiomatech implements appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encrypted data transmission using HTTPS/TLS protocols
- Access controls limiting data access to authorized personnel only
- Regular review of data handling practices
- Secure deletion procedures for data no longer required
While we take data security seriously, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your data.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this policy. We encourage you to review this policy periodically. Continued use of our website after changes become effective constitutes your acknowledgment of the updated policy.
12. Contact
For any questions, requests, or complaints regarding this Privacy Policy or the processing of your personal data, please contact us:
Axiomatech
Br. Urb. Los Corales, Bahía, Cartagena de Indias, Bolívar, Colombia
Email: info@axiomatechcoi.com
Phone: +57 301 711 1003
You may also direct complaints to the Superintendencia de Industria y Comercio (SIC) of Colombia, the national data protection authority, at www.sic.gov.co.